New Client Application OTR

Fill out one for each pet, please!

Owner First Name

Last Name

Email (this is how we will contact you!)

Phone

Street Address

City

Region/State/Province

Postal / Zip code

What kind of pet do you have?

Pet Name (if you have multiple pets please fill one out for them seperately)

Pet Breed

Approximate Age or Birthday

Approximate Weight

How often do you get your pet groomed? Please note we do not suggest going more than 6 weeks between grooms for any poodle mixes or curly coats.

Please select any that apply to your pet. Honesty is important and helps us get you booked with the groomer who will best fit your pet's needs. No selection is needed if none apply.

My pet is over 5 months old and hasn't had their intro to grooming yet (we will not do a full body cut the first time)

My pet has not been groomed in the last 8 weeks

My pet has bitten a groomer

My pet is reactive or aggressive with other animals

My pet has struggled with grooming in the past

My pet takes medication before being groomed

My pet has never bitten anyone, but proceed with caution

Does your pet have medical needs, or do they need any special accomidations? Our goal is to create a positive grooming experience, so let us know how we can help. If you have a specific groomer request, please let us know here.

What setting is your pet used to being groomed in? Knowing their history helps us decide where they will best fit into the schedule. If your dog is used to mobile, house call etc. we may try to book them at a quieter time in the day. If you pet is used to a corporate salon, we will know they are used to high traffic settings.

Why are you searching for a new salon? This helps us determine if we will be a good fit for you and your pet.

What Service Does Your Pet Need? Nails and de-shedding (if needed) are included with every appointment. We will not add a haircut last minute.

When are you available? (weekends are limited and we do not book past 2pm)

Most of our clients have a standing appointment every 8 weeks or less. If you are happy with the first service, is this something you'd be open to doing? Saying no doesn't mean we will not accept you as a client- but we may prioritize clients who want to stay on a schedule.

I would love to if everything goes well!

I will pre-book one at a time

I will submit a request online as needed

Upload a CURRENT, CLEAR, FULL BODY image of your pet. This is important and helps us schedule the appropriate amount of time for your pet.

Upload File

Upload RABIES certificate here. NO TAGS! NO PHOTOS TELLING US YOU WILL GET RABIES LATER. This system is how we stay organized, and we are unable to proceed with booking without it. We will not take expired vaccines. If your puppy is under 6 months, please upload most recent shots. If you have a PDF, you will need to take a screenshot and upload it in photo format.

Upload File

I will fully read and sign the service waiver when my groomer sends it to me after i book my appointment. Our policies can be found on our website as well. I understand the deposit to book is non refundable and non transferable.view policies in new window here

I understand that once i pay my deposit i can not change my appointment date or time. Please click the link to open a new window if you would like to better understand how the deposits work.DEPOSIT POLICY